We want you to love your purchase from Evince Beauty. If you’re not entirely satisfied, we’re here to help.
Damaged or Defective Products
If your item arrives damaged or defective, please contact us within 7 days of receiving your order. We will happily replace the item or issue a refund.
Incorrect Items
If you receive an incorrect item, please contact us within 7 days of receiving your order. We will arrange for the correct item to be sent to you or issue a refund.
Used Products
We do not accept returns for products that have been used. Please make sure to thoroughly inspect your items upon receipt.
How to Initiate a Return
To initiate a return, please contact our customer service team at +94….. Please include your order number and the reason for the return in your message. Once your return is approved, we will provide you with a return shipping label (if applicable) and instructions on how to return the item.
Refunds
Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item.
Contact Us
If you have any questions about our return policy, please contact us at (+94) 770046490
